What is responsible gaming and why does it matter?
At 123k, we see gaming as entertainment — not a source of stress or addiction. Responsible gaming means enjoying yourself while staying aware of your time, money, and state of mind.
Online gaming is growing rapidly in Bangladesh, with thousands of people turning to the 123k platform for entertainment every day. To make sure the fun never becomes a burden, we place responsible gaming at the very top of our priorities.
The foundation of responsible gaming is simple — play by choice, not under pressure; stay within your budget; and put your family and social life first. 123k reflects these values in every feature.
Set Your Own Limits
On 123k, you're in full control of your own gaming limits. These tools are completely free to use and accessible at any time.
Deposit Limit
Set a maximum daily, weekly, or monthly deposit amount.
Time Limits
Decide in advance how long you will play each day.
Loss Limit
Your session will automatically stop once you have lost a set amount.
Cool-Down Break
Take a voluntary break of 1 day to 6 weeks.
Self-Exclusion
Close your account completely for 6 months or longer.
These limits take effect immediately once set. Increasing them requires a 24-hour waiting period — this helps prevent impulsive decisions.
Recognizing the Signs of Problem Gaming
We don't always notice when gaming stops being fun. Ask yourself the following questions honestly — if you answer "yes" to more than one, it may be time to seek help.
Self-Exclusion Program
If you feel gaming is having a negative impact on your life, 123k's self-exclusion program is here for you. It is a powerful tool that keeps you away from all gaming activity for a defined period.
- Self-exclusion periods: 6 months, 1 year, 3 years, or permanent.
- Once activated, all games, logins, and deposits are blocked immediately.
- Marketing emails and messages are paused for the duration of your self-exclusion.
- Limits do not unlock automatically when they expire — a manual request is required.
- Reactivation requires a 7-day waiting period and mandatory identity verification.
- With permanent self-exclusion, the account is closed completely.
Protecting Minors and Families
123k is strictly for users aged 18 and above. We take every measure to ensure minors cannot access our platform.
- Age verification is mandatory at registration — a national ID or passport is required.
- Re-KYC verification is carried out on suspicious accounts.
- Advice for parents — keep parental control software installed on your devices.
- Keep your login details secure and away from other members of your household.
- If you believe a minor is accessing an account, please notify us immediately.
Healthy Money Management
Financial awareness is the most important part of responsible gaming. Set a separate budget for gaming and never go beyond it.
- Entertainment Budget Only: Only set aside an amount you can afford to lose each month without it affecting your daily life.
- Credit and borrowing restriction: Never game with borrowed money or funds from a credit card.
- Don't chase your losses: Chasing losses by playing more is the biggest mistake you can make.
- Plan around your winnings: When you have a big win, withdraw a portion — do not reinvest everything.
- Transaction Review: Review your gaming spending on a regular basis.
Mental Wellbeing & Gaming Balance
When gaming becomes a way to escape stress or loneliness, that's when problems start. 123k wants you to enjoy gaming — but every other part of your life matters just as much.
- Take a break from gaming when you are feeling angry, frustrated, or stressed.
- Make time for family and friends a priority.
- Make time for hobbies and activities outside of gaming.
- Regular sleep, exercise, and a nutritious diet are the foundation of good mental health.
- If you feel you cannot enjoy yourself without gaming, please seek professional help.
Where to Get Help
You're not alone. The 123k support team is here for you around the clock. Responsible gaming specialists are also ready to point you in the right direction.
- 123k Support: 24/7 Bangla-speaking support with instant assistance via live chat.
- Account Settings: set limits and self-exclusion directly from your profile.
- Email Support: [email protected] — share your concerns with us in complete confidence.
- Expert advice: Contact support to request a session with a professional counselor.